Do you control your anger or does it control you? Learn to deal with anger the Anger Solutions way! This innovative 9-step model will teach you to identify the various anger styles, learn 13 sure signs of anger in the workplace, find strategies to resolve anger at work, give effective feedback and criticism, address problems assertively, listen more effectively, enhance communication in your relationships, and harness the power of forgiveness. The Anger Solutions "T.S.A." formula will help you resolve difficult situations regardless of the context, and will give you the tools you need to communicate effectively with angry people!Julie Christiansen, M.A., is an international speaker and coach who specializes in Anger Resolution, Stress Management and Effective Communication. She is the author of several books, and shares her time between teaching psychology at Toronto's George Brown College, a private counselling practice, and writing/publishing books. Julie lives in St. Catharines with her husband and three children. This is her first Smashwords publication. An internationally recognized speaker, and published author, Julie Christiansen brings 20 years experience in group and individual counseling. Branded as "Oprah for the Office" and "The Anger Lady" by her clients, she has been compared to the likes of Brian Tracy and Jack Canfield. She holds a M.A. in Counselling Psychology, and teaches Forensic Psychology at George Brown College. Julie created the Anger Solutions™ Program, which is now in use in several cities across Canada and internationally. As an expert on anger and stress, Julie is a sought after guest expert for print, television, and radio media. Her passion lies in helping people to create radical, positive, and lasting change through her coaching, training, and corporate programs – all provided by her company, Leverage U. She is the author of Top Ten Lists to Live By, Getting Past Your Past (Audio), Anger Solutions, When the Last Straw Falls: 30 Ways to Keep Stress from Breaking Your Back, Anger Solutions by the Book, and Bullying is not a Game: A Parents' Survival Guide.
