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EBOOK

Be Our Guest

Perfecting the Art of Customer Service

Theodore KinniSeries: Disney Institute
4.1
(18)
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Pages
224
Year
2011
Language
English
Publisher
Disney Editions

About

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.

Related Subjects

  • General (Business & Economics)
  • Business & Economics
  • Adult Nonfiction
  • General (Reference)
  • Reference
  • Customer Relations
  • General (Careers)
  • Careers

Extended Details

  • SeriesDisney Institute

    Artists

    Theodore KinniAuthor

    Similar Artists

    • Chip R. Bell

    • Howard Behar

    • Kirt Manecke

    • Leonardo Inghilleri