This is a workbook for residential care managers, focusing on how they can build a successful team in an industry notorious for high levels of staff turnover. The emphasis is on developing reflective practice and problem-solving rather than just cascading information to managers. It is based on a series of highly successful workshops of the same name.
Throughout the course of the workbook, you will examine a number of topics, namely examining and defining teams and the team cycle, exploring the manager's role at each stage of the cycle, defining success and what we mean by 'effective team members' and 'effective communication', leading by example, effective delegation, and using interdependencies within the staff team.
The exercises are designed to be followed sequentially and will both deepen and broaden your understanding of the topics.
