It's time for you to connect and gain the influence needed to make Boss Moves!
Connection: How to Use Empathy to Gain Influence for Clear Communication at Work will give you all of the tools you need to show up as the best kind of leader there is (one with emotional intelligence). When it comes to managing others, you need to get what you say across. Your instructions need to be clear, and your approach confident. Those working with you need to be able to respect you, and you need to be able to offer them the flexibility they need. Developing empathy will bring you success, and how you use it makes all the difference.
The tools in this book will to teach you how to: Distinguish the different types of empathy, Increase your empathy for the right reasons, Gain Influence, Achieve more while avoiding pain and discomfort along the way A smile goes a long way, and the non-verbal communication skills gained in this book will definitely get your point across.
