When we listen for what is, meant and respond empathetically to what we hear -when we ask questions to clarify and draw out the thinking of others -when we resist being defensive -when we acknowledge that on which we disagree, but seek to find that on which we do agree -when we are not trying to persuade but discover -and when we find ourselves changing our views or positions in light of what we are discovering -we are in a transformational dialogue environment. What if at least 12% of the population practiced the kind of dialogue described in this book? Read this book to discover ways this challenge can become a reality.
