Let's be realistic, it is human to make mistakes, so it's impossible to have a system with no errors; it is, however, possible to have a system that improves itself and learns from its mistakes. Internal audits are a crucial part of such a system. In this book, Dejan Kosutic, an author, and experienced ISO consultant is giving away his practical know-how on ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, AS9100 and IATF 16949 internal audits.
This book is written primarily for beginners in internal auditing and for people with moderate knowledge about internal audits. On the other hand, if you do have experience with internal audits, but you feel that you still have gaps in your knowledge, you'll also find this book helpful. So, no matter if you are new or experienced in the field, this book gives you everything you will ever need to learn and more about internal audits.
Inside you will find not just basic information about the internal audit and ISO 19011 but also information on how to create the internal audit checklist, how to write the internal audit report, what are the best technics for finding evidence during the audit, how to perform interviewing during the audit and much more.
Kosutic uses real-life examples and plain English in order to explain everything that is necessary to completely understand how to perform an internal audit for all ISO management standards.
