The lead character in this realistic story, a safety professional for a large manufacturing company, is bullied by her boss, and she searches to find the courage to confront him. In her search, she learns from Dr. Pitz ("Doc") about the five person-states that influence one's propensity to actively care for the safety, health, or welfare of other people. With her coworker, Jeff, Joanne entertains ways to enhance these five person-states: self-esteem, self-efficacy, optimism, belongingness, and personal control. With this profound knowledge, she eventually confronts her boss and teaches him how to be an actively caring for people leader.
