TELEVISION

About
With supply chain shortages and prices skyrocketing, positive customer relations are nearly impossible. This series spotlights conflicts that arise when disgruntled customers face employees doing their best to help.
Related Subjects
Episodes
1. Scuffle on the Slopes
20m
In Texas, an angry cell phone customer wreaks havoc in a store with a metal stool. A mistaken assumption creates an awkward situation for a food delivery worker in Maryland. In Canada, a thrown snowball leads to a scuffle on the slopes.
2. Delivery Disaster
21m
At an Atlanta Airport, a woman berates airline staff after apparently being removed from her flight. In Covington, Georgia, a delivery driver rushing to drop off a package makes a big mistake
3. Convenience Store Chaos
20m
In Kansas City, Missouri, a convenience store clerk and a customer get into a heated and prolonged confrontation. In North Carolina, two sibling whitewater rafting guides physically fight each other on a raft as it makes its way down a river.
4. Stadium Scramble
21m
In Lebanon, Oregon, a pay-it-forward chain at a coffee shop drive-thru gets derailed when a customer is accused of cutting the line. At a restaurant in Scottsdale, Arizona, a mother with her baby is confronted by another patron.
5. Public Transit Peril
20m
An employee of a Minnesota big box store confronts a customer about her receipt. An argument on a public bus in Houston takes a shocking turn when shots are fired. A pet shop owner in Valley Glen, California goes all out to protect a McCaw.
6. Retail Rampage
20m
At a sandwich shop in Hemet, CA, two customers confront store employees about their unsatisfactory meal. A customer in a Las Vegas, NV drugstore who is pepper sprayed by a security guard uses the store's milk to find relief.
7. Shopping Bag Shenanigans
20m
At a big box store in Encino, California, a customer fumes as an item she purchased is no longer in her shopping bag. In Saugus, Massachusetts, a man relaxing in the jacuzzi is shocked when he finds the gym has closed and he is now locked inside.
8. Out of Order
21m
Tempers flare when a Los Angeles drive thru's cashless payment system goes down. In South Africa, a tour bus full of tourists take cover from an aggressive elephant.
9. Boatside Brawl
21m
At a Dallas airport, confusion over seating assignments on a plane ends with police intervention. In Montgomery, Alabama, a dispute over boat parking leads to a huge brawl on the docks.
10. Coffee Conundrum
21m
At a convenience store in West Mifflin, Pennsylvania, a disagreement over coffee creamers ends up with the police being called. In a Paterson, New Jersey cellular shop, an employee traps two would-be robbers inside the store.
Extended Details
- SeriesCustomer Wars
- Closed CaptionsEnglish