Jossey-Bass Leadership Series - Canada

What Steven J. Stein found out about creating and sustaining great workplaces The proprietary and cutting-edge research carried out by the author led to outcomes that shed new light on management practice and strategy. The 7 Keys presented in this book, when implemented, will produce immediate results and long-term enhanced performance. You will be privy to what the author has learned about the changing workplace and the role leaders play in maximizing their workforce. You can fill an organization with all the intelligent and highly educated people you want, but without the right culture and discipline, your chances of success are in doubt. Use this book to see how your organization measures up to the 7 Keys and implement the necessary changes to make your workplace a happier and more productive one. The 7 keys • Hire capable people who love the work they do and show how they contribute to the bigger picture. • Compensate people fairly. • Don't overwork (or underwork) people. • Build strong teams with shared purpose and viable goals. • Make sure managers can manage. • Treat people with respect and leverage their unique talents. • Be proactively responsible by doing the right things to win the hearts and minds of your people.

An organizational guide to assessing, measuring, and building leadership capacity Leadership capacity has emerged as a key source of competitive advantage in today's economy. But many organizations struggle to develop the capacity they need to succeed. This book offers concrete and precise strategies to close the leadership gap. It explains in detail how to conduct a leadership analysis, determining exactly where the gaps are in both organizational and individual leadership, analyzes the challenges a company faces, helps in understanding an organization's leadership deficit, and generates leadership solutions tailored to the organization's particular needs and shortcomings.

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How to turn company values into competitive advantage We are inclined, for whatever reason, to treat values like works of art. We view them as nice to hang on the wall, and beautiful to look at, but we don't act as though they truly mean much to us in the real world. In fact, the opposite is true. The best organizations understand their values, articulate them clearly, and hold them higher than any short-term concerns or short-cut methods. This does not put these companies at a competitive disadvantage. It is the source of their competitive advantage. If there's no clarity at the top about what values really mean, then there's no consistency at the management level or further down the organization. This means that there's no way to measure, coach, assess, promote or fire people in line with those values. Any organization that does not articulate its values concretely functions like a modern Tower of Babel. No one can be quite sure that they are speaking the same language at different levels or different locations within the organization. Decisions don't always make sense or feel right. Confusion reigns. No matter how compelling and inspirational the organization's vision may be, its aspirations fall far short in reality. Values are about achieving results in a way that is consistent with what an organization stands for. They provide a direct connection between the CEO, the factory worker and everyone in between, and form the basis of the organization's "brand" as understood by employees, customers, suppliers and even shareholders. When the work is done right, values provide an organizing principle, a directional compass that helps organizations succeed, they become a source of energy for an organization's vision, strategy and day-to-day efforts. Vision, strategy, market share, reputation and profits are all very important — but having a clear and consistent set of values is far more critical in predicting whether an organization will continue to succeed and grow as its people, markets, competitive landscape and technology change. People must make their contributions to an organization willingly and independently to bring passion, commitment, creativity and energy to a job. But they will do so only so long as they believe that what they are doing is authentic and meaningful and is part of a code of commitment shared by the organization as a whole. Inside the Box focuses on values in a clear and practical way to understand what they are, where they come from and how they are transmitted from employee generation to generation. Inside the Box provides a roadmap for any leader or manager on how to identify the values that make an organization, department, team, or individual unique. It also shows how to measure whether an organization or individual is operating according to those values, and how managers can use values as the basis for all of their people decisions and drive superior performance as a result.

Winning isn't easy. The world is becoming more and more competitive, with a greater need than ever for people to work together effectively in teams to make organizations successful. There is no better model for success in business than the world of sport, with its bottom-line performance culture and its relentless focus on creating winning teams. In Why Teams Win, renowned sports psychologist Dr. Saul L. Miller-the man who teaches elite athletes and top sports teams how to be successful-uses sport as a powerful metaphor for the world of business. Why Teams Win distills Dr. Miller's work with hundreds of high-performance teams-in the worlds of sport, business, healthcare, and the arts-into lessons to help business teams perform. Why Teams Win: • Identified the 9 key characteristics of successful teams. • Describes how to improve personal, organizational, and team performance in each of these 9 areas. • Explains how and why to apply different strategies to different types of teams. • Outlines how to balance the needs of the individual with the needs of the team. • Helps people work together and perform to the best of their abilities. • Shows how to get the maximum potential out of a group of individuals. • Features advice, quotes, and interviews from high-profile athletes and coaches, as well as from business leaders. • Includes self-evaluation and team-building exercises. Why Teams Win offers anyone wanting to improve their personal and team performance a proven and accessible formula for success.